It is very clear that you are not familiar with Stewart Airport. 25 minutes is plenty of time. Perhaps next time rather than commenting on a person's emotional state, you should evaluate the situation from an unemotional basis yourself. Steward has a very real problem with customer service. It really is an armpit, unwashed and broadcasting a stench. I have started avoiding it in favor of HPN and LGA. But the Port Authority knows this and simply doesn't screen its contractors.

This is a comment for Dan you obviously have not experienced the level of customer service given at Stewart Airport. It really bothers me to hear that you choose JetBlue as your last choice - why did you not list who you fly - if you fly at all.

Your experience at Stewart is why I do not fly Jet Blue in the first place. Whenever there is a choice, Jet Blue is my last choice. Sorry, but the level of professionalism is just not there yet in their corporate culture and the general attitude toward their paying customers is not at the level it needs to be.

I cannot agree more with you Vanessa. JetBlue has been more than generous with its customers. I also witnessed the Valentine's Day Storm and saw first hand how JetBlue catered to their customers. Let's face it, JetBlue is the way to go and the only way to go is from Stewart International Airport. Thank you JetBlue, the best thing to happen to the Hudson Valley.

Oh and other thing..... some airlines make you buy a whole new ticket! yes a whole new ticket and sometimes those tickets cost 75% more than what you paid for your original one. JetBlue is being too good to customers and they need to stop. Other thing that we shoud do as customers is not to loose our cool with the people that work for the airlines. This people work as hard as us and sometimes we forget that. So people before we open our mouths let think about what we are going to say. I was at JFK for Valentines Day flying another airline and I'm going to tell you; Looking over to the JB area. I wish I was flying JB that day. The airline I was flying did not offered us anything. Not even water. JB was giving out snacks, sodas and water. Something that they did not have to do. Why??? Because when is weather related airlines don't have to do anything for you... So wake up and smell the good DD coffee that JB serves!

You go Vanessa - I agree with you 100% By the way, Lucy says HI

People are never happy. For a domestic flight you have to be at the airport 2 hours prior to departure. for international you have to be at the airport 3 hours prior. No matter how big or small is the airport. And as for the customer service agent putting you on standby I have to say she was very nice to you. Other airline would have charge you $100 just to put you on stand by. So get over it and stick to your ""boats"".
BTW Stewart still serves military. There's Marines, Army, Air Force and Air Force Resv.

I am so glad that other individuals feel the same way I do. The only reason he states that the crewmember was nasty was because of his negligence in getting to the airport on time. It's easy to blame someone else for your own mistakes. Next time get to the airport on time!!!

Thats a bummer. However check In for Domestic travel regardless of which airport you fly out of is 2:00 hours. Looks like you cooked your own goose, and you want to make your own rules. I have never had a problem and heed the advice of arriving early.

Let me see if I understand your viewpoint... despite being a frequent flyer (with Jetblue)you disregarded the suggested time to arrive at the airport and showed up unacceptably late (about 20-25 minutes before actual flight departure, you also disregarded the routine procedure time required to check-in,you also disregarded the time needed for security clearance procedures... and Jetblue accommodated you (and your smug air of delusional self importance)by placing you on the very next flight.(albeit on standby basis) This you found "unacceptable" service for your "privileged" persona... enough so as to suggest in writing that all the Jetblue employees/managers/operations/flights from Stewart (which hasn't been a military operation in some ten years and which reference makes no sense whatsoever) are unworthy of anyone's business to anywhere at anytime...despite the fact that you were personally responsible for the problem you created for yourself!!! Ladies and Gentlemen, I ask you, is this Yacht Man 1) A pompous jerk 2) A pompous asshole 3) A pompous schmuck or 4) all of the above?

hey buddy. smarten up. show up earlier to the airport. i see that you checked in at 6:40 for you 7 flight. you are trying to blame your dumbass ness on jetblue. I'm sick of assholes like you. you expect the world from jetblue, when it was YOUR FAULT you didn't show up on time., there were 30 open seats on the next flight. Asshole, who cares about your yatch blog, what does jetblue have to do with yatchs???? get a life becuase yours is pathetic!!!! lower

OK, lets get this straight. You know the founder, you know the airline offers a solid product. Then you show up late, and you are mad. While you should be have been treated fairly, you have every opportunity of contacting customer service. I know from personal experience they answer every customer.

Maybe you want to drive the airlines out of Stewart so that you can go back to LaGuardia or Newark for your flights?

First of all David Neeleman is no longer the CEO of jetblue. Second this airline has given so much back to passengers it is sick. If you want to make your flight do what your told be at the airport 2 hours before departure. I hate when people complaim about jetblue..Man , you get more then what you pay for..if you don't like it fly American and see how they treat you. I love flying Jetblue, and yeah I have had a few delays and cancellations and a missed flight but I don't look for a free ticket after I paid 70.00.

You should avoid blogging when you are so emotional.

You wrote this while sitting at the gate; right after you missed a flight. This was your own fault. How do you expect to check in Clear a TSA checkpoint and then make it on to the plane when you show up 25 mins prior to departure? If you had made the plane you probably would have gotten pissed off writing about not having any "real" food on the plane (because you didn't have enough time to get it prior. Then when you arrived at your destination, you would have blogged again because your checked baggage didn't make it on the plane with you.

Get a grip and accept personal responsibility for your own situation.

David no longer is the CEO and it is JetBlue AIRWAYS, not airlines.