I know of the manager mentioned and have made many purchases at this store. The fellow in question is highly-regarded within an organization that obviously has very strict standards of professionalism. As with most other Tourenaus I've patronized, I have only ever received the very finest service from him and his staff. But I have always extended the very finest treatment and respect, as the blogger here obviously did not, so he got what he deserved if he received poor service. Working in retail nowadays is most difficult. Where is it written that salespeople and managers should eat shit? Customers are so often abusive and demanding. (Just look at what's being done here, in this attempt to deeply hurt a fellow human being by anonymous bloggers!) People like this simply refuse to accept that they themselves contribute to the buying experience with their arrogance and inconsiderate treatment. If you want to have an idea of what kind of person you are, look around you and see what you are getting from the world. That's what you're giving!

One a side note, I'll say that it's a shame that blogs like this exist as a means of personal attack on hardworking individuals who are just trying to do their jobs in a very trying environment. I hope that the person/persons who initated and contributed to this attack/blog understands what karma is and has this same thing happen to him one day.

This blog should be deleted/removed immediately.

wanna be treated like a queen?then go to touneau of garden state mall where the people are genuinely warm and accomodating (does't matter if you buy Pre-owned or brand new watches) you are treated really special..maybe because they have the best manager Tourneau ever have ,one classy and beautiful lady named "Peanut" so if Weschester has "Mr.Rudeness", Garden State has "Ms.Sweetness"where else would you go?
(ooops,forgot to mention there's abunch of good looking people too w/ special mention to Mr. "George IV" a Michael Buble look alike....) ok..nuff said

Sorry guys, don't agree w/ any of your comments against
Mr."Rudeness" coz' he happens to be "Mr Nice Guy" just got a brand new Rolex today and he went out of his way to help me. so, give the man a break would you people?

Hello! why are you putting up w/ their crap then? attn..better business bureau...kick the faggots ass (talking abt. Mr. Rudeness..Richard.)

it's so frustatingly disgusting how these kind of people people exist in the business. to think i'm seriously looking forward a handsome purchase of a brand new rolex watch ,FORGET IT!!!These bunch of a...holes don't desrved to be patronized,just the thought of them make wanna puke on their faces.BAN the store and go somewhere else

I went in there the other day and a man named KEN RODRIGUEZ greeted me he first looked at me and I saw him make a face like I was a waste of his time. I then saw the managers Richard Granatoor and Vito Gironda start laughing. I felt really strange because I was the only person in the store and it seemed like they did not take me seriously. Maybe it was because I was not in my best clothes or was wearing and expensive watch on my wrist. Then an asian man man named Hideo came up to me and asked if I needed help finding anything but I could tell he was insincere I really dont like to be treated this way i hope it wasnt because im an african american. I feel like Richard Granatoor runs his store very poorly and needs to be fired along with Ken they really made a fool of me and im going to talk to a lawyer about it .

I have never ever in my life seen such a person both managers there richard Granatoor and Vito Gironda are the rudest most angry people I have ever met they both need to go if Tourneau knows whats good for them

He really needs to go why he has not been fired yet is beyond me